1, How do I order on edhardysell.com?
Ordering on edhardysell.com is easy and safe. Once you have found the item
you would like to purchase, click on the "add to cart" button to place
it in your Shopping bag. Follow the directions through the checkout
process to complete your order. Your order will not be placed until the
very end of the checkout process, when you will be asked for your
credit card information.
2, Do you ship your merchandise worldwide?
Yes, we will send our merchandise worldwide by international express mail, and it usually takes about one week to delivery.
3,How long will it take for my order to be processed and delivered?
Once you have submitted the order, it will normally take 1-2 working days
for us to process the order and please allow 5-7 working days for
delivery via Express Mail, we do not offer overnight
shipping at present.
4, How much shipping will be charged for each order and how can I track my parcel online?
The tracking information will be sent by email once the items have been
shipped. We offer free shipping for orders over 72 US dollars. The shipping
of the items is online traceable.
5,What kind of currency do you accept?
At present, we accept USD,GBP,EUR.
6, What should I do if my order never arrived?
Please email contact customer service for assistance.
7,How can I make returns or exchanges?
We
provide return and exchange service for our valued customers. Please
refer to our policy firstly and contact us by email at support@edhardysell.com.
8,Things are usually cheaper if they are bought in bulk. Are they?
Yes , it's sure! It will be cheaper if you are a bulk shopping, please contact us for further assistance.
9,What should I do if the items were damaged upon receipt?
You
need to inform us immediately upon receipt of shipment. Once you noted
the product was damaged during shipment, we may require the item to be
sent back to us or have the picture of the damaged item to be reviewed
before we send out a new replacement or issue a refund.
10,When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).